Privacy Policy
Last updated: August 2026
Manovan Resort ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website or book a stay. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details such as your name, email address, and phone number provided at the time of enquiry or booking.
- Identification details, such as government-issued photo ID, collected at check-in as required by law.
- Payment information processed through our booking engine or payment gateway to confirm and secure your reservation.
- Stay preferences and any special requests you share with us.
- Basic technical data (such as browser type and pages visited) collected automatically when you use our website.
How We Use Your Information
- To process and confirm your reservation, and to communicate booking-related updates.
- To verify your identity at check-in, as required under applicable regulations.
- To respond to enquiries, feedback, or requests you send us.
- To improve our services, website, and guest experience.
- To comply with legal and regulatory obligations.
Sharing of Information
We do not sell your personal information. We may share limited information with trusted third-party service providers who support our operations, such as our booking engine and payment processing partners, solely for the purpose of completing your reservation. We may also disclose information where required by law or requested by government authorities.
Photographs & Advertising
Photographs used by the property for advertising or promotional purposes, including those featuring guests, may be edited or enhanced for presentation. No claim shall be entertained in respect of such photographs.
Booking Cancellations
The property reserves the right to cancel any booking at any time due to unforeseen or operational circumstances.
Menu & Dishes
Menu cards and dishes are subject to change without prior notice for any reason.
Room Changes
In the event of technical issues, guests may be required to change rooms, subject to availability, or may be checked out of the property.
Liability
The resort is not responsible for any mishap, health-related issue, or injury sustained by a guest during their stay.
Claims
No claims of any type raised by a guest against the resort shall be acceptable.
Jurisdiction
Any dispute arising out of or in connection with a stay or booking at the resort shall be subject to the exclusive jurisdiction of the courts at Rampur, Uttar Pradesh, only.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at reservations@manovanresort.com or call +91 910 599 0000.